Below FAQ are some common concerns of our clients before purchasing the theme.
If you have other questions, please just send it to support@hitgofit.com.
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Shipping
Q"How long does shipping take?"
The shipping time depends on various factors such as your location, the shipping method chosen, and the availability of the product. The processing time varies depending on the number of orders. Generally, under normal daily sales circumstances, it takes us 1 to 2 days to process an order, and the shipping time is typically 3 to 5 days. If it's during promotional periods like Black Friday, the order processing time will usually be a bit longer.
Q"Do you offer free shipping?"
We offer free shipping for items free shipping, which means that if you purchase fitness equipment on our website, such as treadmills, rowing machines, they are completely free of shipping charges.
Q"Can I track my shipment?"
Yes, once your order has been shipped, you will receive a tracking number via email. You can use this number to track the progress of your shipment on the shipping carrier's website.If you have purchased multiple items, they will usually be split into several packages. Please be patient and wait for the packages to arrive one after another.