Shipping Policy

Our goal is to provide you with the greatest transportation options no matter where you live. Every day, we give services to hundreds of consumers worldwide, and we endeavor to provide you with the best possible service.

Order Processing Time

  • It is the time elapsed between when the customer places the order and when the seller hands the order over to the delivery service.
  • Generally, orders are shipped within 48 business hours of order confirmation/payment. Orders made on the weekends might experience delay.
  • Our warehouse only operates on Monday – Friday during standard business hours, except on holidays. In these instances, we take steps to ensure shipment delays will be kept to a minimum.

 

Shipping Cost & Transit Time

Country

Shipping Time

Shipping Cost

Courier
USA 
( Excluding Hawaii and Alaska )
3-10 working days
 Free Shipping 
Fedex、UPS、Truck Delivery Transport

 

Total Delivery Time = Processing Time + Shipping Time ( depending on your location)

 

Shipping Location

  • We only offer delivery on U.S.  excluding Alaska, Hawaii;
  •  P.O. Box or APO/FPO/DPO and International delivery are not available now.

Tracking

  • You will receive an email when your order has been shipped. A tracking number will be provided (the tracking number will be active within 24 hours). Please note: This may take longer during events or holidays.
  • Tracking information may take 48 to 72 hours to update.
  • If you cannot track your package normally, please contact us and we will resolve this issue within 48 hours.

*If you need to buy some accessories, please get in touch with our customer service: contact@hitgofit.com